elleyy.com Payment Policy
Welcome to purchase electronic products at elleyy.com! To ensure that you have a safe and convenient payment experience, Wuxi Aisile Motorcycle Technology Co., Ltd. (hereinafter referred to as "we") has formulated this payment policy to detail payment methods, refund rules and security guarantees. If you have any questions, please feel free to contact our 24-hour online customer service at service@elleyy.com.
I. Payment Methods
We support a variety of mainstream payment methods to meet your personalized needs:
Credit/Debit Card Payment: Support international credit and debit card payments such as Visa, MasterCard, American Express, etc., to quickly complete order settlement.
E-wallet Payment: You can choose e-wallets such as PayPal to make payments, simplify the payment process, and enjoy a safe and convenient shopping experience.
II. Payment Process
Select Products: Add the desired products to the shopping cart, confirm the product information, quantity and price, and click "Go to Checkout".
Fill in the information: Fill in the order information such as delivery address, contact information, and select the appropriate payment method.
Complete payment: Complete the payment operation according to the prompts of the selected payment method. After the payment is successful, you will receive an order confirmation email, and you can check the order status in the account order details.
III. Refund rules
Refund conditions: Orders that meet the return and exchange policy of elleyy.com can apply for a refund. Please refer to the return and exchange policy for specific conditions and procedures (if there is a link, you can add it, if not, delete the brackets).
Refund method: The refund will be returned to your payment account. If the original payment account cannot receive the refund, we will negotiate with you for other refund methods.
Refund time limit: We will complete the refund operation within 3-5 working days after receiving the returned goods and verifying that they are correct. The actual arrival time may be delayed due to the processing speed of the payment institution, please wait patiently.
IV. Payment security guarantee
We use SSL encryption technology to encrypt and transmit your payment information to prevent information leakage and ensure transaction security.
During the payment process, we will not store your complete bank card information or payment password, and only retain necessary transaction records for order processing and after-sales.
If you find any unauthorized transactions, please contact us immediately at service@elleyy.com. We will assist you in handling the transaction and take necessary measures to ensure the safety of your funds.
V. Other Notes
The fees incurred due to exchange rate fluctuations, payment institution fees, etc. shall be borne by the user. The relevant exchange rate and fee information will be clearly displayed on the payment page.
We have the right to adjust the payment method according to business development and partners. If there are any changes, we will announce them on the website.
The interpretation, implementation and dispute resolution of this policy shall be subject to the relevant laws and regulations of the People's Republic of China (excluding Hong Kong, Macao and Taiwan). In case of disputes, both parties shall negotiate in a friendly manner; if the negotiation fails, they may file a lawsuit with the People's Court with jurisdiction over the company's location.
Wuxi Aisile Motorcycle Technology Co., Ltd. Company address: Room I-14-01, Dagongfang Shared International Innovation Center, Building 9, Xuelang Town, No. 99 Qingshu Road, Wuxi Economic Development Zone Contact: service@elleyy.com
The policy comprehensively covers the key links of transaction payment. If you want to adjust the payment method, refund time limit and other terms, or add other content, please let me know at any time and I will further optimize it.
